Responsibilities:
The Residence Worker is responsible for, but is not limited to:
- Monitor the clients, units, and grounds always to ensure the security and safety of each resident.
- Enforce shelter policies and follow staff policies and procedures.
- Perform general administrative functions such as noting within the communication log, documenting resident whereabouts, behaviors, and engagement.
- Assist clients with questions and helps to resolve any issue as they may arise.
- Examine all items entering the facility to ensure client and staff safety.
- Monitor video footage of all hallways, staircases, lounge, and other common areas.
- Adhere to safety, health, and fire hazard guidelines; policies, and procedures; and the mission and values of the organization.
- Conduct hourly rounds of the facility.
- Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel.
- Work with security personnel to ensure the safety of staff and residents in the program.
- Empty, clean, and prepare units for vacancies (bag and tag client materials where needed).
- Document all incident details, participants, action taken, and outcomes.
- May be required to work evenings, weekends, and holidays as needed.
Qualifications:
- High School Diploma / G.E.D.
- F-02 Certificate of Fitness, C.P.R./Basic First Aid certification
- Ability to establish and maintain professional boundaries in working with resident
- General knowledge of working in a residential facility preferred
- Knowledge of H.I.P.P.A. guidelines and standards
- Strong written and verbal communication skills
- Excellent problem-solving and analytical skills
- Commitment to excellence and high standards
- Good judgment with the ability to make timely and sound decisions
- Ability to assess emergencies and respond effectively
Job Category: Administration
Job Type: Full Time
Job Location: Long Island City NY