Operations/Security Director



The Operations/ Security Director is responsible for, but not limited to:

  1. Provide supervision of facility staff and other assigned programs staff and oversee external vendors.
  2. Cooperate with Site Director to ensure goals are met according to contractual obligations.
  3. Cooperate with senior management for initial/renewal programmatic reports and/or proposals.
  4. Coordinate inventory procurement, control, and expenditures procedures.
  5. Coordinate and ensure the implementation of all Occupational Safety and Health Administration (O.S.H.A.), D.H.S., and O.T.D.A. regulations and guidelines, including Universal Precautions Policies and Procedures
  6. Provide 24/7 crisis intervention regarding all aspects of operations-related systems.
  7. Develop operations goals and objectives and procedures and implement standards and procedures.
  8. Manage the collection, presentation, and reporting of operations data.
  9. Maintain, revise, and update operations logs, records, and forms.
  10. Managing the facilities inventory and material and supply needs and overseeing the purchasing process
  11. Prepare and negotiate service contracts and lease provisions.
  12. Interface with labor entities to ensure positive labor relations.
  13. Perform monthly walk-throughs to inspect operations of the facilities, including all major building systems.
  14. Ensure the proper management of the internal work order and ticketing systems.
  15. Ensure regulatory compliance and that all required licenses and certificates from the Fire Department, Buildings Department, Department of Health, and all other pertinent city and state agencies are current and valid.
  16. Ensure that all operations staff members maintain their licenses and certifications.
  17. Recruit, supervise, monitor, and evaluate to ensure they successfully perform routine daily, weekly, and periodic tasks.
  18. Establish and implement schedules and work assignments for supervisors.
  19. Attend meetings of community groups, city, and government agencies to explain available services and facilities operations.


  • Developing departmental goals and objectives, policies and procedures, and implementing changes to existing standards, policies, and procedures
  • Provides direct supervision of security personnel
  • Managing the collection, presentation, and reporting of data regarding all activities related to safety and infractions
  • Responsible for reporting and investigating incidents, infractions, etc
  • Responsible for all record-keeping such as updated logs and accurate records of all safety, security infractions, incidents, etc.
  • Coordinate security plans with senior management, attend to visitors, residents, and the community in general
  • Calls to Police and fire department in cases of emergency, such as fire or presence of unauthorized persons
  • Coordinates schedules of Personnel to ensure appropriate coverage
  • Provide and assist with coverage as required to ensure overall safety & security of staff, residents, and visitors


  • 5-7 years of facilities management experience, preferably in a residential facility
  • Baccalaureate degree preferred in facilities management, business administration, or related field
  • Y.S. Security License
  • Fire Safety Certification
  • Occupational Safety and Health Administration (O.S.H.A.) Certification preferred
  • Y. Valid Driver License, if authorized to drive agency vehicle
  • Knowledge of operating related equipment, tools, and materials used in the facility
  • Proven ability to work collaboratively well with diverse groups
  • Proven ability to handle multiple tasks effectively under pressure
  • Strong organizational skills, detail-oriented, and efficient
  • Maturity, integrity, and sound judgment
  • 1 FTE Director
  • 100% dedicated to project
  • 35 hours weekly (may include Saturday and Sunday)
Job Category: Administration
Job Type: Full Time
Job Location: Long Island City NY

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